ACT OF SALE

Terms & Conditions Part 1

Important Note

SwissManufactures GmbH is not an authorised retailer for any watch manufacturer. All graphics, watches, and trademarks are of their respective companies. Note that the pictures we upload on our website are filtered and only serve as an illustration to avoid copyright issues. Check out the manufacturers’ website for more information and original images!

All sold watches are 100 % authentic and Full Set. Unless otherwise noted, they are all brand new including the original box with stamped papers for the full International warranty from the manufacturer. You can also purchase this watch via www.chrono24.com from us. If you want to do so, the Chrono24 Logo on our website will redirect you to our offers.

Confirmation

By sending an email confirming your order, you accept the detailed shop offer. Please confirm the complete shipping address including a contact name, phone number and an email address where you would like to have FedEx send their automatic shipping notifications – actual tracking number, shipping process, exception, estimated delivery and actual delivery.

Duties + Taxes

If you are from AMERICA (North or South America), EMEA (Europe, Middle East, Africa) or APAC (Asia Pacific), feel free to get in touch and you will receive all the necessary information you need about secure shipping, duties and taxes in your region.

Commercial Invoice

You will receive a detailed invoice based on which the watch will be shipped to you. If there is anything you wish to change within the invoice, please send an email.

Payment via Bank Transfer

The accounts from SwissManufactures GmbH are at CREDIT SUISSE (Switzerland) Ltd. P.O. Box 100 CH-8070 Zürich www.credit-suisse.com. To conform with the bank’s compliance guidelines and the Swiss Anti-Money Laundering Act, all funds must be wired to the CHF / Swiss Francs business account.
Please make the payment in the agreed currency only. All bank charges / costs of the transfer are on your account.
If a direct Bank Transfer in EUR / Euros was agreed on, and you are part of ‚The Single Euro Payments Area’, please choose the automatic ‚SEPA’ option in your settings.

Payment via stripe 

Global payment methods accepted via stripe are all popular credit cards, Apple Pay, ACH, iDEAL and many more. See www.stripe.com for more payment information.

Shipping

As soon as your payment arrives your watch will be shipped promptly and securely via FedEx International Priority. All shipping is fully covered by the transportation insurance of TSM Switzerland.

Refund Policy

The shipped watch corresponds to the commercial invoice. In the unusual event that the wrong watch was sent, or if the watch has a defect when you receive it, please send an email to daniel@swissmanufactures.com within seven days after receipt of shipment. The detailed return and replacement process will then be explained step by step. No money will be refunded. Instead, a goal-oriented after-sales process will be managed.

Applicable Law & Jurisdiction

This imprint and any agreement is subject to Swiss law, place of Jurisdiction Canton Basel-Stadt Switzerland

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Terms & Conditions Part 2

General Stipulations

The Terms and Conditions outlined below apply to all orders made with and distributions from SwissManufactures GmbH. We reserve the right to change the General Terms and Conditions at any time. Variations from the Terms and Conditions are only legally binding if the changes have been agreed in writing. We explicitly reject any review made to the customer’s general terms and conditions.

In these terms and conditions:
“We” and “us” means SwissManufactures.
“You” and “the customer” means the person placing an order.
“Both parties” means Daniel Dagassan and the person placing the order.

Products

a) We only sell original watches.

b) All watches are new – unless it has been clearly defined differently.

c) Unless otherwise stated under the details of the watch description, we sell and deliver all new watches in their original grading; this consists of full instructions, manufacturer’s certified warranty certificate and presentation box.

d) The grading of all second hand/used watches will be expressly described on a case by case basis. This description will indicate their:

  • Grading and
  • The availability of the products original casing, certification and warranty.

e) We are not officially authorized retailers of any brands mentioned on the website.

f) We are not connected to any of the watch manufacturers listed on this website.

Prices

a) All prices (‘prices’ are all prices which are shown on the website or conveyed through e-mail) are marked as:

  • Export prices (excl. taxes, GST, VAT, FedEx shipping etc.)

b) We offer quotes in the following currencies only:

  • Swiss Francs (CHF)

(EUR / Euros or USD / US Dollars on request)

These currencies are accepted by SwissManufactures as a means of payment. Cash payments on pick-up can be requested.

d) Customers favoured currency cannot be chosen when an order is placed in the Online Shop.

e) If both parties reciprocally agreed on EUR / Euros or USD / US Dollars on request, the customer will receive verification of chosen currency once the order has been confirmed by us. Any alterations to the chosen currency may only take place before payment.

f) We reserve the right to change prices at any time without (prior) notice which are:

  • Shown on the website or
  • Relate to a request for information made and conveyed through e-mail.

Payment Options

a) Payment of the full purchase price is required from the customer to SwissManufactures latest at pick-up in Basel Switzerland or before an item is shipped. On the occasion that a piece (e.g. a watch) is not in stock we reserve the right to request a deposit payment of up to 50 %. You will be informed of this requirement on placement of order. For each special order we need a down-payment of 100 %.

b) Methods of Payment.

I. Payment can be made (if the full purchase price as indicated at the time of sale) by any of the following ways:

  • Cash in CHF / Swiss Francs (EUR / Euros or USD / US Dollars on request)
  • Bank Transfer (bank details will be provided on request)

Orders

  • a) With orders by telephone or email you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. Orders can be made anytime via Email daniel@swissmanufactures.com.
  • b) We reserve the right to refuse an order.

Return Policy

Watches: as we work on order base only, each watch order is an individual, client specific order. Thus, all ordered resp. bought watches via SwissManufactures cannot be returned or exchanged. Customers need to be 100 % certain whether they want to order it or not – no money will be refunded. Thank you for your understanding!

Contact Us

If you have any questions, please contact us:

T +41 79 350 30 70
E daniel@swissmanufactures.com